"This paper offers a balanced approach [for determining pedestrian] level-of-service. Three types of measures [include] ... pedestrian delays, pedestrian safety, and crossing opportunities ... Pedestrian quality of service reflects not only the objective quality of service ... but also pedestrians' perceptions." "This paper offers a balanced approach [for determining pedestrian] level-of-service. Three types of measures [include] ... pedestrian delays, pedestrian safety, and crossing opportunities ... Pedestrian quality of service reflects not only the objective quality of service ... but also pedestrians' perceptions."

Further Reading:

Measuring Pedestrian Quality of Service for Midblock Street Crossings