To oversee a CSS process, project managers need to draw upon diverse skills and professions to analyze problems and develop solutions. They need new project management tools to structure a coordinated "team" approach, and to manage the interdisciplinary team. CSS projects require that transportation professionals play a new role as resources and facilitators for community stakeholders, not just as experts.
CSS projects require enhanced roles for professionals in analyzing problems, reaching consensus, and developing solutions as members of an inter-disciplinary project team. These roles might be as resources, facilitators, proposers and vision implementation.
In CSS projects, a variety management tools are needed to build a truly collaborative team of internal agency staff, consultants, and external stakeholders, establish trust and accountability, and keep a project on track and on schedule.
A broad range of effective communication, facilitation, leadership and structured listening skills are needed to assist transportation professionals to interact effectively with communities and to make appropriate project decisions.